Privacy Policy

Effective Date: May 15th, 2018

Who we are

Our website address is: https://www.hedgerpro.co.uk.

What personal data we collect and why we collect it

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

Google Analytics are used to monitor site traffic and performance. No personal information in used.

Who we share your data with

Your data is not shared with any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Statistical data with be made de-personalised.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Level Software Limited (08059696) registered offices:
Level Software Limited Unit 3 Pixel Mill, Kendal, LA9 6ES

Additional information

How we protect your data

The site has been rigorously security tested by Betfair. All web traffic with your information from the site is protected by SSL encryption and by verifying your logged in session against your user ID, sometimes your IP is also used to verify you. All data calls are logged and suspicious activity automatically blocked.

What data breach procedures we have in place

Upon any data breaches, all sensitive information will be deleted. After mitigating the cause of the breach the site will operate under a new set of security details from Betfair and everyone will be required to reconnect their Betfair accounts. Your account username, nor password are stored on the site or every known to us and therefore any potential attckers.

What third parties we receive data from

Data is received from Betfair - if you connect your account. This includes basic person information - name, balance and points balance. All betting data you generate via the site and that the automated engine makes on your behalf is stored. This is for your benefit not ours. This site is service for you to use and store your data on. If you wish to stop using it your data can be deleted on request. Closed accounts will have data deleted, this includes bets made and the details of those bets. We well hold information for 30 days to enable your to retrieve it and for any queries to be able to be answered, after that point we will have no means to deal with any information requests.